CHANGE & CULTURE

INSELSPITAL – THE UNIVERSITY HOSPITAL OF BERN

As a university hospital, the Inselspital plays an important role in the Swiss health care system. Founded in 1354, the hospital is rooted in the community unlike virtually any other business. Approximately 8,300 employees strive to deliver their best every day in this learning organization.

Challenges

  • The three existing pediatric clinics (pediatric surgery, general pediatrics and an emergency center for children and adolescents) are to be merged into one clinic
  • The economization of the health care market, digitalization and a new shared understanding of culture and leadership are among the catalysts for this organizational development
  • The aim is to recruit staff members and managers for the merger of the three clinics

Contribution

  • Initiation of the change & culture process
  • Empowering and guiding the Change & Culture Agents in terms of change & culture
  • Sparring partner for clinic management

Impact

  • Awareness of the ‘Change & Culture @ Kinderklinik’ initiative
  • A committed and autonomous Change & Culture Team
  • Important development and communication measures were combined to strengthen the shared clinic identity
Bernd Remmers Consultants has enabled and mobilized our Change & Culture Team in a very short time – it was important and right thing for our hospital! Prof. Dr. Martin Fiedler, Medical Director, Inselspital
PSYCHIATRISCHE DIENSTE AARGAU